What you expect from bad debt. Earlier this month, we polled 206 revenue cycle leaders with the question, “What would you change about bad debt?” Distributed by social media and emailed direct to our clients and peers, the poll prompted responses that...
The Eighty Twenty Rule It has been said that 80% of the work is done by only 20% of the people. While that is often true, I would like to make another application of the Eighty Twenty Rule. According to David Salyers of Spark, and other business leaders, 80% of the...
Next steps for handling patient collections As we continue to monitor state and Federal updates, we know what a difficult time this is for hospitals and their patients. We appreciate the incredible efforts of your staff to provide clinical care to our communities. As...
As your hospital and our nation responds to the Coronavirus COVID-19 pandemic, we want you to know we are doing our part to help flatten the curve. Participating in the public health response is our top priority and we are taking necessary precautions to help minimize...
Patients are now the third largest payer, just behind Medicare and Medicaid.[1] That makes patient payments a critical part of a provider’s revenue stream—up to 35% in some cases.[2] If you’re a provider who continues using reactive, post-service collections...
