Celebrating History

Celebrating History

Political upheaval, new advances in technology, and an upward movement in the Dow. I’m not writing about this year. I’m referring to 1972. Watergate started with a politically motivated burglary, leading to a political scandal that ultimately resulted in...
Less Bad. More Good.

Less Bad. More Good.

What you expect from bad debt. Earlier this month, we polled 206 revenue cycle leaders with the question, “What would you change about bad debt?” Distributed by social media and emailed direct to our clients and peers, the poll prompted responses that...
Most of What We Do Will be the Same

Most of What We Do Will be the Same

The Eighty Twenty Rule It has been said that 80% of the work is done by only 20% of the people. While that is often true, I would like to make another application of the Eighty Twenty Rule. According to David Salyers of Spark, and other business leaders, 80% of the...